A New Davao Arises!

Bringing you what’s new in the city and upcoming to Davao!

SM Annex in SM City Davao

SM City Davao in Ecoland

SM City Davao in Ecoland as of April 2011. Photo courtesy of Jon V.

After 8 months…..

SM City Davao in Ecoland with SM Annex as of December 2011

SM City Davao in Ecoland with SM Annex as of December 2011. Photo courtesy of Gilles H.

SM Annex in SM City Davao, though just an expansion, looks more like another stand alone mall coz of its sheer size. At 49,000 sqm, the first floor of SM Annex will be for retail and dining, the second floor would serve as its cyberzone, and the third and fourth would serve as an IT center for business process outsourcing (BPO) firms such as call centers and back offices.  The first two floors can accommodate upto 127 tenants. SM Annex is linked to SM City Davao through two glassed bridges.


Filed under: Davao BPO Industry, Real Estate/Construction, Urban Developments in Davao

Entry of major players in the call center industry

Two big players in the global call center industry are set to expand in Davao City.

VXI which will be occupying Robinsons Cybergate Davao. VXI is headquartered in Los Angeles in California with operations in Makati and Quezon City here in The Philippines. Davao City, once operational, will be their fourth facility in the country.

Then we also have Convergys which is also finalizing its plan to operate in Davao City. No specific location yet but there are news within the industry about the soon to be completed facility in Damosa IT Park as a possible location of Convergys. Another rumored location is the soon to be constructed Abreeza Technohub.

Another IT Building will soon be completed in SM City Davao. To be dubbed as “The Annex”, the mall expansion will house retail shops, bistros, and the upper floors will soon serve as an IT building for call center locators.

The call center industry which is a segment of the business process outsourcing industry, though existing in The Philippines for more than a decade now, is still considered as the country’s  sunshine industry.  As of 2010, the bpo industry in the country had a revenue of $9 billion and employing  525,000 Filipinos, most based in Metro Manila. Though there are call centers in Davao City, compared to cities in Metro Manila, Davao is still playing catch up.  Hopefully, the entry of these 2 big companies would also serve as an invitation to other bigger players to set up facilities in Davao.

Filed under: Davao BPO Industry

Final Rendering of Abreeza Technopod – BPO/IT component and Kukun – hotel component of Abreeza

Abreeza Technohub in Abreeza Davao. Photo courtesy of jogavilz from SSC Davao

The rising BPO or IT building within Abreeza complex which will be attached to Abreeza mall. The BPO or IT building initially dubbed as Abreeza Technohub will house major call centers or bpo companies and will open to more job opportunities and career options in Davao City.

Kukun - an Ayala boutique hotel in Abreeza Davao. Photo courtesy of Junax from SSC Davao

Final rendering of Kukun – an Ayala boutique hotel in Abreeza Davao. The second Kukun hotel to be constructed in the country after the one in Bonifacio Global City in Taguig Metro Manila. But this is the first in Mindanao to be followed by another Kukun in CDO.

Filed under: Davao BPO Industry, Davao Business Updates, Real Estate/Construction, Urban Developments in Davao

M Piazza Oro – the next big hub?

M Piazza Oro - initial plan. Photo courtesy of Kuya Darry

M Piazza Oro will rise in Lanang – northern part of the city. It will rise along JP Laurel Avenue, the long stretch which is now becoming Davao’s shopping avenue with the upcoming Abreeza – an Ayala Mall in Davao City, SM North Davao – the second SM Mall in Davao, Victoria Plaza, Robinsons Cybergate, G-Mall,  Damosa, other lifestyle enclaves and strips.


Photo courtesy of Katribu

M Piazza Oro is a 2 hectare development which will soon house a hotel, shopping strip, and facilities for BPOs (Business Process Outsourcing) or IT building.

It’s  worth noting that after Manila and Cebu, Davao is the next preferred BPO destination in the country. Davao City had been receiving awards and good ranking from major players and bodies in the BPO industry. In fact, some big players have facilities in the city such as Sutherland and Concentrix. However, we still lack space for other major BPO locators. Thus, such development is a boost to the thriving BPO industry in the city.

Filed under: Davao BPO Industry, Davao Business Updates, Real Estate/Construction, Urban Developments in Davao

Abreeza Technohub – an IT/BPO Component of Abreeza Davao

It will serve as a facility for global BPOs (contact centers, back office support, etc) and IT-es firms.

Filed under: Davao BPO Industry, Real Estate/Construction, Urban Developments in Davao

Construction Watch: The SPK Compound

photo courtesy of Peng Hok

An additional IT center to Silicon Gulf, the SPK Compound is a two hectare property along Lanang highway. SPK Compound will house an IT building for contact center operations or any IT related services, a convention center for meeting, exhibits, and conferences, a 4-storey hotel, and a mall complex. A mixed use development where one need not to travel far for work, rest, and recreation.

The SPK Compound will employ state of the art technology making it the first “green building” in the city. Globally, developers are now moving to constructing structures using the “green building” concept and practices.

Benefits of Green Building from US Green Building Council include the following;

Environmental benefits:

* Enhance and protect ecosystems and biodiversity
* Improve air and water quality
* Reduce solid waste
* Conserve natural resources

Economic benefits:

* Reduce operating costs
* Enhance asset value and profits
* Improve employee productivity and satisfaction
* Optimize life-cycle economic performance

Health and community benefits:

* Improve air, thermal, and acoustic environments
* Enhance occupant comfort and health
* Minimize strain on local infrastructure
* Contribute to overall quality of life

Planning to expand your call center operations? Then choose Davao City! The city has an abundant supply of educated workforce, low cost of operations, availability of modern infrastructures and ICT Buildings. SPK Compound currently offers an available space of 3,000 sqm (ready for retrofit). For more info one may email bert.barriga@neuraltechinc.com or +63-906-273-7235

Filed under: Davao BPO Industry, Davao Business Updates, Real Estate/Construction, Urban Developments in Davao

ICT Davao, Inc spearheads Contact Center Association of the Philippines Meet and Greet

As part of the ICT Davao, Inc., I was asked to be one of the reactors (well, that’s my job) of the Meet and Greet event of the Contact Center Association of the Philippines (CCAP) yesterday, January 14, 2010 at Villa Margarita Hotel, J.P. Laurel Avenue, Davao City. It was hosted and co-sponsored by the Information and Communication Technology (ICT) Davao, Inc.

The Contact Center Association of the Philippines (CCAP) is the official organization of Contact Centers in the Philippines. It’s mission is to promote the Philippines as the country-of-choice for contact center services, develop professional standards and practices, organize learning and networking events, and work with various stakeholders to further the industry’s contribution to the national economy and strengthen its market position worldwide. Established in October 2001 by seven founding member companies, CCAP now counts 53 outsource and in-house contact centers as members, representing more than 80% of call center seats in the Philippines.

The officers of the CCAP came to Davao yesterday. They will be here until tomorrow, January 16, 2010 for an exploratory and planning mission. A perfect opportunity to promote Davao (the prime destination for ICT and Tourism investment) City’s products and Services to potential buyers and investors.

Read more…

Filed under: Davao BPO Industry