Davao Callcenters Review: Cyber City Teleservices Davao

By tjbrewed

G-Com/CyberCity Teleservices Limited is the first contact center in Davao City and in Mindanao as a whole.

 Here are some tidbits about this callcenter:

- It was launched here in Davao City on September 17, 2004.
- It was launched as G-Com but recently changed and adopted its mother company’s name.
_ It’s an American company with major offices in New Jersey and California, USA.

Neo Davao’s Take:

Well, it’s a good company considering that it is one of the biggest international callcenters in the Philippines today in terms of its workforce. However, Im just confused why they prefer female applicants more. Why? In my 4 years stay in the call center / bpo industry, this is the only international contact center that I’ve encountered with that prefers female agents more than having male agents. Hmmmm…that’s strange!

When it comes to its work environment, the call center is located in a decent Chinatown district of Davao City. It is few walks away from commercial establishments and a mall (Chimes Mall). It is pretty safe and convenient especially for those who would be assigned on a graveyard shift.

Actual Photo of Cybercity’s callcenter facility in Davao Citycctldavao

To those who wish to join this company, you may visit them at:

Door No. 3 ANC Building. Lapulapu corner Sobrecarey St. Davao.
Call : 221-4266 loc 18819 for more details

27 Responses to “Davao Callcenters Review: Cyber City Teleservices Davao”

  1. aloha Says:

    bakit nga ba? gender bias? ano ba naman yan!

  2. hotcoffee1122 Says:

    Girlsgonewild.com and many other porn sites selling sex toys are thier clients which explains all female employees. just imagine if you call a porn site and a guy would answer, you would have the urge, right? its not about gender bias… it’s the kind of client they cater.

  3. isNaz Says:

    maniwala ka! i doubt that it’s because of the clients they have. my girlfriend worked there and she told me she is taking orders from people who are looking at their catalog.yeah men, the reason why pumayag ako dun siya magtrabaho is dahil alam kong walang lalake. and she herself told me wala nga. meron daw dati 3 pero ngayon isa nalang. when she was working there wala na ako narinig kundi reklamo. she was also crying. Men, I told her to resign it’s not worth it. Inhumane!

  4. xtin Says:

    ano naman alam mo about etelecare dito sa davao? andito na nga ba sila? dami na ba sila hires? me alam ka kung ano comments ng mga applicants nila

  5. tjbrewed Says:

    Etelecare doesnt have any call center facility in Davao yet. It only has a career or a recruitment center in the city.

    It’s a good company. It’s one of the big bpo players here in Metro Manila.

  6. tess Says:

    I’d like to work in Davao please help me how to apply online in call centers in Davao City

  7. batikang_callgirl Says:

    i suggest you do walk-in application. usually they have ‘one day processing’ wherein you’ll know by the end of the day if you got in or otherwise. that’s how they do it here in manila. tsaka, they prioritize applicants who are already in their office. they check their HR files (online applications) once they’re done screening walk-in candidates. trust me, im workin at etel alabang site.

  8. cheng Says:

    Cybercity is a fraud. They never submitted my tax contribution, my pag-ibig lacks 2 months as well as my SSS. Had worked in this company for 14 months.

  9. oncethere Says:

    yeah you take the call from someone who is doing the thing and they want to order the sex enhancer thingy…but it is no offense though, it’s a mere job. you take the call, answer the question – leave it there – dont take it personally…. the all girls environment, yeah it wasnt that healthy cause i was almost hitting the gender crisis..hehehe…i manage anyway….anyhow it’s kinda cool also cause you tend to care less of grooming up…bwahahahaha….

    for the management….its was kinda ok but they also have this crooked style of favoritism….

    note: most of the products they have are actually CATALOG items….and i could not remember they were selling sex toys like what people are thinking… give ‘em a break….in US people just need help of there problem like they need there thing to be enhance and so what?!!!

  10. JedMeister Says:

    it’s because their big account is about sex toys… :)

  11. Mitchita Says:

    I was once a part of this cyber city call center, management sucks! its like she’s building her own empire. Good thing Im out of it!

  12. better now Says:

    i’ve work from this call center..well its good however management suckS!compared to other call center..and too much work yet you only get a little..not much of a good management..and incentives are rare in this company..

  13. marilyn Says:

    good day!i would like to apply as a call center agent…please help me..and how could i apply online…but im willing to go in your office..

  14. pakshit Says:

    ive worked here before… FYI selling sex toys is not their biggest account… if given a chance i would still work here.. my workmate rocks! miss you guys! go iw!

  15. mystery Says:

    I just recently resigned from this call center not because I didn’t like it there, but because I have kids and they didn’t like the experience of me not being around at dinner or bedtime. And from my experience, we don’t really sell sex toys. We do have a male enhancement pill with a free adult video that comes with it but that’s all. No need to freak out because we don’t even cater locally. And we rarely even receive calls for this client. During the whole duration of my stay, I would say I only received 2 to 3 even unfinished calls for this client which is nothing compared to the 50-80 calls that I get at every shift. I actually loved the department and team I belonged to. Great and Fun team mates! It’s great to hear we have someone from iw commenting here, we’re just neighbors, i’m from dsat. I love you and miss you guys too!

  16. red Says:

    i wonder how u can say that cybercity is selling sex toys! have u been there? have u worked there?

    they just have an account that has sex toys but rarely that they don’t voluntarily offer that..it is just in the catalog.

    i was once a part of cybercity..working for 1 yr and 2 mos in iw spanish. that’s actually the biggest account they have..all cs.

    so, b4 judging something or someone, make sure u have a proof or else,u would be uneducated one..ok?

    miss u iw!

  17. marylyn rivera Says:

    I would like to ask when will be the training of those iitians who passed the job interview at MSU-IIT last March 20, 2009?

  18. pakshit Says:

    im going back to davao.. weee!!!! iw im going home.. see you guys!!!

  19. pakdat Says:

    They have penis enhancement pill product, does come along with a porn video, its prone to prank calls..YEs, they do catalog request and take orders from customers who cant go out to shop..BUt there are some catalogs that sells a whole latta stuff, including sex toys like DR.L***( see the website). Plus theres the girls and guys gone wild project….

  20. JAVA Says:

    I was planning to apply here at cybercity davao,i think i’m still interested after reading the comments. well im a guy if they are looking for a male applicant im willing to try my luck here and hopes to start my career under this company.
    i’ll be checking in from time to time..here is my e-add (Alucard_3173@yahoo.com)

  21. bugay_02 Says:

    java, try applying now.. they are already accepting male applicants.. and if your from outside davao city, they even give you an allowance for the training and even free lodging for 2 months just until you can support your own na.. go dude… they have nice trainors.. your gonna enjoy the training.. but bear in mind.. it’s not easy when you will be taking calls na.. just prepare yourself if desidido ka na talaga.. owkay?

  22. bugay_02 Says:

    hey pakdat! your not doing any good by exposing the business of the company.. i’m thinking you resigned from cyber or your still working there but your always complaining and you need the job that’s why your forcing yourself…tsk tsk tsk i pity you… it’s a big no no to discuss even the clients of the said company.. you are a disgraceful employee..

  23. chingkong Says:

    hey pakdat..ISMS!!!

  24. leonor mesias Says:

    me i know pls. the yahoo mail of cyber city teleservices davao city??? tnx.

  25. don Says:

    I was wondering if cyber city accepts male applicants. I’m thinking twice about applying in Cyber. I’m interested in applying! Here’s my contact # 09083739111

  26. jigz Says:

    siguro nga manyak na yung mga babae jan sa cybercity kasi puro sex related products yung account nila. hahaha, joke lang

    sana naman may technical support or cs sila nag disente like ISPs, live chat for webhosting, and etc.

  27. EntoydaDRAGON Says:

    ive been reading horrible reviews from cybercity’s agents. too bad cos i always wanted to work there. i just hope working there is not as bad as working in concentrix (cdo). iv been doing a WHOLE YEAR OF MANDATORY OVERTIME when i was working there. it felt like its consuming my braincells…

Leave a Reply