G-Com/CyberCity Teleservices Limited is the first contact center in Davao City and in Mindanao as a whole.
Here are some tidbits about this callcenter:
- It was launched here in Davao City on September 17, 2004.
- It was launched as G-Com but recently changed and adopted its mother company’s name.
_ It’s an American company with major offices in New Jersey and California, USA.
Neo Davao’s Take:
Well, it’s a good company considering that it is one of the biggest international callcenters in the Philippines today in terms of its workforce. However, Im just confused why they prefer female applicants more. Why? In my 4 years stay in the call center / bpo industry, this is the only international contact center that I’ve encountered with that prefers female agents more than having male agents. Hmmmm…that’s strange!
When it comes to its work environment, the call center is located in a decent Chinatown district of Davao City. It is few walks away from commercial establishments and a mall (Chimes Mall). It is pretty safe and convenient especially for those who would be assigned on a graveyard shift.
Actual Photo of Cybercity’s callcenter facility in Davao City
To those who wish to join this company, you may visit them at:
Door No. 3 ANC Building. Lapulapu corner Sobrecarey St. Davao.
Call : 221-4266 loc 18819 for more details
April 30, 2008 at 9:27 pm
bakit nga ba? gender bias? ano ba naman yan!
May 5, 2008 at 1:05 pm
Girlsgonewild.com and many other porn sites selling sex toys are thier clients which explains all female employees. just imagine if you call a porn site and a guy would answer, you would have the urge, right? its not about gender bias… it’s the kind of client they cater.
May 14, 2008 at 11:23 am
maniwala ka! i doubt that it’s because of the clients they have. my girlfriend worked there and she told me she is taking orders from people who are looking at their catalog.yeah men, the reason why pumayag ako dun siya magtrabaho is dahil alam kong walang lalake. and she herself told me wala nga. meron daw dati 3 pero ngayon isa nalang. when she was working there wala na ako narinig kundi reklamo. she was also crying. Men, I told her to resign it’s not worth it. Inhumane!
June 13, 2008 at 9:05 am
ano naman alam mo about etelecare dito sa davao? andito na nga ba sila? dami na ba sila hires? me alam ka kung ano comments ng mga applicants nila
June 13, 2008 at 10:41 am
Etelecare doesnt have any call center facility in Davao yet. It only has a career or a recruitment center in the city.
It’s a good company. It’s one of the big bpo players here in Metro Manila.
July 2, 2008 at 6:19 am
I’d like to work in Davao please help me how to apply online in call centers in Davao City
August 13, 2008 at 2:54 pm
i suggest you do walk-in application. usually they have ‘one day processing’ wherein you’ll know by the end of the day if you got in or otherwise. that’s how they do it here in manila. tsaka, they prioritize applicants who are already in their office. they check their HR files (online applications) once they’re done screening walk-in candidates. trust me, im workin at etel alabang site.
September 26, 2008 at 11:05 am
Cybercity is a fraud. They never submitted my tax contribution, my pag-ibig lacks 2 months as well as my SSS. Had worked in this company for 14 months.
October 10, 2008 at 10:03 pm
yeah you take the call from someone who is doing the thing and they want to order the sex enhancer thingy…but it is no offense though, it’s a mere job. you take the call, answer the question – leave it there – dont take it personally…. the all girls environment, yeah it wasnt that healthy cause i was almost hitting the gender crisis..hehehe…i manage anyway….anyhow it’s kinda cool also cause you tend to care less of grooming up…bwahahahaha….
for the management….its was kinda ok but they also have this crooked style of favoritism….
note: most of the products they have are actually CATALOG items….and i could not remember they were selling sex toys like what people are thinking… give ‘em a break….in US people just need help of there problem like they need there thing to be enhance and so what?!!!
October 23, 2008 at 7:11 pm
it’s because their big account is about sex toys…
October 31, 2008 at 8:06 pm
I was once a part of this cyber city call center, management sucks! its like she’s building her own empire. Good thing Im out of it!
December 10, 2008 at 9:04 pm
i’ve work from this call center..well its good however management suckS!compared to other call center..and too much work yet you only get a little..not much of a good management..and incentives are rare in this company..
December 12, 2008 at 2:00 pm
good day!i would like to apply as a call center agent…please help me..and how could i apply online…but im willing to go in your office..
December 13, 2008 at 5:29 am
ive worked here before… FYI selling sex toys is not their biggest account… if given a chance i would still work here.. my workmate rocks! miss you guys! go iw!
February 26, 2009 at 9:29 pm
I just recently resigned from this call center not because I didn’t like it there, but because I have kids and they didn’t like the experience of me not being around at dinner or bedtime. And from my experience, we don’t really sell sex toys. We do have a male enhancement pill with a free adult video that comes with it but that’s all. No need to freak out because we don’t even cater locally. And we rarely even receive calls for this client. During the whole duration of my stay, I would say I only received 2 to 3 even unfinished calls for this client which is nothing compared to the 50-80 calls that I get at every shift. I actually loved the department and team I belonged to. Great and Fun team mates! It’s great to hear we have someone from iw commenting here, we’re just neighbors, i’m from dsat. I love you and miss you guys too!
April 10, 2009 at 1:06 pm
i wonder how u can say that cybercity is selling sex toys! have u been there? have u worked there?
they just have an account that has sex toys but rarely that they don’t voluntarily offer that..it is just in the catalog.
i was once a part of cybercity..working for 1 yr and 2 mos in iw spanish. that’s actually the biggest account they have..all cs.
so, b4 judging something or someone, make sure u have a proof or else,u would be uneducated one..ok?
miss u iw!
April 16, 2009 at 1:14 pm
I would like to ask when will be the training of those iitians who passed the job interview at MSU-IIT last March 20, 2009?
April 19, 2009 at 7:39 am
im going back to davao.. weee!!!! iw im going home.. see you guys!!!
April 19, 2009 at 7:43 am
They have penis enhancement pill product, does come along with a porn video, its prone to prank calls..YEs, they do catalog request and take orders from customers who cant go out to shop..BUt there are some catalogs that sells a whole latta stuff, including sex toys like DR.L***( see the website). Plus theres the girls and guys gone wild project….
May 29, 2009 at 3:19 pm
I was planning to apply here at cybercity davao,i think i’m still interested after reading the comments. well im a guy if they are looking for a male applicant im willing to try my luck here and hopes to start my career under this company.
i’ll be checking in from time to time..here is my e-add (Alucard_3173@yahoo.com)
May 31, 2009 at 4:42 am
java, try applying now.. they are already accepting male applicants.. and if your from outside davao city, they even give you an allowance for the training and even free lodging for 2 months just until you can support your own na.. go dude… they have nice trainors.. your gonna enjoy the training.. but bear in mind.. it’s not easy when you will be taking calls na.. just prepare yourself if desidido ka na talaga.. owkay?
May 31, 2009 at 4:47 am
hey pakdat! your not doing any good by exposing the business of the company.. i’m thinking you resigned from cyber or your still working there but your always complaining and you need the job that’s why your forcing yourself…tsk tsk tsk i pity you… it’s a big no no to discuss even the clients of the said company.. you are a disgraceful employee..
June 7, 2009 at 10:07 pm
hey pakdat..ISMS!!!
June 22, 2009 at 6:57 pm
me i know pls. the yahoo mail of cyber city teleservices davao city??? tnx.
June 26, 2009 at 11:03 am
I was wondering if cyber city accepts male applicants. I’m thinking twice about applying in Cyber. I’m interested in applying! Here’s my contact # 09083739111
June 27, 2009 at 5:54 pm
siguro nga manyak na yung mga babae jan sa cybercity kasi puro sex related products yung account nila. hahaha, joke lang
sana naman may technical support or cs sila nag disente like ISPs, live chat for webhosting, and etc.
July 3, 2009 at 8:46 pm
ive been reading horrible reviews from cybercity’s agents. too bad cos i always wanted to work there. i just hope working there is not as bad as working in concentrix (cdo). iv been doing a WHOLE YEAR OF MANDATORY OVERTIME when i was working there. it felt like its consuming my braincells…
July 21, 2009 at 3:04 pm
i think it is nice to work here specially it is located at davao city and its gonna be safe… i like davao and i been there last may… i was amazed with the people because they are so hospitable…and aside from that the environment it’s very clean u can’t see any smokers on the streets… go Mayor….
maybe if i work here in cyber city i will give my best so that i am deserve to be part of this company…
i am looking forward …
July 25, 2009 at 8:45 pm
Pakdat, para kang guy na Kiss-n-Tell. Kung ayaw mo na sa Cyber umalis kang mahinahon and build your own call center para lahat ng gusto mo masususnod, okey Day!
Jigz, walang manyak na pwedeng magtrabaho, take note ang “maniac” is a brain disorder.
I am 50-yr-old Mom, may mga Apo and is currently working here. Red is right. Hwag na lang mag comment kung di alam ang real score ha. Thanks Red.
Work where you can be happy, where you feel you will grow emotionally,physically,and mentally.
August 5, 2009 at 12:32 pm
gusto ko po sana magtanong sa employees ng cyber o sa mga nakakaalam, how much is the salary, is it commission based or not? please tell me kasi gusto ko sana mag-apply sa mga call centers sa Davao. Currently, naghahanap ako ng mga ok magbigay ng sweldo. Natanggap na ako sa global kaso commission lang at sa september pa ang training. Please tell me na rin how long will the training last and is there an allowance?? Thank you very much.
August 13, 2009 at 4:27 pm
lagi akong napapaicp, wat if i try to work as call center agent?i do have an interest to apply in a call center company and i know it surely gives me enough benefits. kung kailangan mo nga lang nman ng trabaho, di ka na mamimili. well regarding the issues and other disgusting comments, its still up to you how to handle the situations. do what you think is right and know how to level up yourself. pray ka lng. ako nman, i dont have enough confidence to apply as call agent, mabubulol lang ako..hehehehe….well di natin alam. I like u mama rosa..hehe
August 21, 2009 at 7:03 pm
LET ME PUT AN EMPHASIS ON THIS:
“”You get free house accomodation(AIRCONDITIONED room, kitchen/dining, shower and laundry area) and a FOOD ALLOWANCE during the 1-2months of training”"
September 8, 2009 at 8:39 am
I still have a courage to apply in your company in beyond of their negative comments to your company. Because i know it is a part of the business. This is my contact # 09098271739..i am ookig forward..
September 8, 2009 at 8:41 am
I still have a courage to apply in your company in beyond of their negative comments to your company. Because i know it is a part of the business. This is my contact # 09098271739..i am looking forward..
September 9, 2009 at 4:31 pm
hey guys, i would like to ask about the said company.. were they accepting college undergrad? what are the requirements? im from manila, and have decided to stay here in davao for long. and im looking for a great compensation and incentives from a good callcenter company in davao city. anyone would like to share some ideas? thanks a lot!
September 9, 2009 at 9:15 pm
i want to work as a call center agent…pls..do help me how would i apply in online connection…pls.!
tnx xoo much!!♥
September 17, 2009 at 3:27 am
I’m an agent in Cyber City Teleservices. And now they are accepting male applicants. I applied end of May, undergone training for 1 month, and got endorsed beginning of July.
September 22, 2009 at 9:38 pm
from all the bad comments about the cybercity but im so excited to apply in cibercity.
September 28, 2009 at 11:30 am
I am a pioneer call center supervisor/manager of Mindanao but was trained in manila. If there’s one thing I could conclude it would be the fact that each call center has its own garbage. Take it or leave it. If you studied hard way back and packaged yourself into a marketable one in the ideal corporate world you project, you won’t end up whining up and settle for something less such as the world you are in… call center which equals mediocrity. Concentrix, CyberCity, Sutherland, Callbox and WesternWats. Been there and had exited with all grace.
September 29, 2009 at 7:00 am
been here in this company for more than 3 years & all i can conclude is: no matter what company you are in, if you are not happy with what you are doing, you will really end up whining & blaming everybody else except yourself.. people in cyber are one of the nicest & maybe that is one of the hundred reasons i stayed & still staying…every company has their own flaw, take it or leave it…& for the information of everybody WE’ RE NOT JUST SELLING SEX TOYS…that is not either one of our major project…yes we are selling but again not a major project. so for those who’ve never been there, don’t just believe on hearsays ok?& in fairview quezon city[=>] cyber pays the highest here in davao & always on time minsan p nga sobrang aga…
& for those agents who are still staying & still complaining even dragging the company’s name on mud think about snakes..don’t bite the hands which feeds you..=>
September 29, 2009 at 10:04 pm
Good day! praised be jesus and mary! Guys, I’ve been reading all your comments here and I’ve learned lot of things from it…well, I can say that it was indeed an immoral action if you keep in judging against from this company..No matter what kind of Call center company you are working with admit it or not..they all have their hidden trash..that will make you become more stronger or will make you feel down…Guys! bare in mind that judging somebody is not a good thing..
GOD BLESS U….tin
October 2, 2009 at 12:56 am
oh my gosh! ive worked here for 18months and i never missed the job i had here!the company sucks!really sucks.. i can never tell if it’s fun working here..boring!no guys…and employees here tend to end up with their co-employees.. g2g relationships!imagine that..grrrr the people in hr sucks.. they’re paid to sleep, gossip and whatever!no wonder they never grew and they’re accounts are closing.. even the supervisors there are so unprofessional..this call center should close. they do not submit the contribution of the agts..it really is a fraud!!!
October 6, 2009 at 4:42 pm
ei……..i mIss DSAT!!
October 6, 2009 at 4:51 pm
ei guys.. chill..
working for this company had been fun!!! it’s actually up to us, as to how we’ll take situations or circumstances… from training till the end of my employment in CCTP, super fun man.. depende pud siguro na sa tao na makasalamuha ninyo sa kumpanya… Puro DSAT calls lang man jud akong gitrabaho tong naga take pa ko ug calls.. lingaw kaayo ang mnga team building… di man pud bad ang company oi…
October 9, 2009 at 1:23 am
yes i can relate on dat experience that working in a call center company is a very fun job…its really up to us on how we can handle the pressure or watsover…but guys mind you being a call center agent is not that easy it is not just you are sitting there for a long hrs. talking with the foreigners you are also spending your full strength hardwork, patient and above all your faith that you can really do the job well.
Eventhough the nature of a call center job is indeed, a very tiring yet lots of memories that you can cherish in your entire life..from the training until the day of your deployment…phew! wat a very unforgettble experienced
October 16, 2009 at 6:06 pm
ihatecyber is bitter hehehehe…. she may have been terminated because of unprof issues on the floor… too many CFs and IAs na siguro… and unpaid leaves were also consumed… so sad to hear na napaka bitter nya towards CCT…
October 31, 2009 at 4:22 pm
I’m working in cct ryt now.. I don’t really see the sense of complaining.. The previous company I’ve worked with has imperfection as well, and I was complaining about it.. But then i realized, I should not over react in the job because all companies have flaws in one way or another.. However, as of the moment, since cct gave me a chance to prove myself, I thiink I should give them the benefit of the doubt.. Complaining too much just doesn’t solve anything.. Instead, we need to be responsible on our end before leaving comments.. Control our emotions..so that we can think well.
October 31, 2009 at 4:25 pm
I’m working in cct ryt now.. I don’t really see the sense of complaining.. The previous company I’ve worked with has imperfection as well, and I was complaining about it.. But then i realized, I should not over react in the job because all companies have flaws in one way or another.. However, as of the moment, since cct gave me a chance to prove myself, I think I should give them the benefit of the doubt.. Complaining too much just doesn’t solve anything.. Instead, we need to be responsible on our end before leaving comments.. Control our emotions..so that we can think well.
November 2, 2009 at 7:00 am
lingaw ko sa work there in GCOM before… I used to take IW and DSAT calls and it was a great experience… the pay was good as well, just that it is very q-ing… hehehe… I miss my work mates na in Gcom…
November 4, 2009 at 1:07 am
iv worked in cyber city for 5 months. i just resigned last august. cyber city is ok. pay is good,its usualy given ahead of time which is also good. ive worked with a nice team. i resigned because of health reasons,considering that its my first job. there are a lot of accounts in cyber and from my experience, we do not literally sell sex toys. cyber has a lot of major accounts.